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Insurance News

Rising Life Insurance Coverage Highlights Persistent Knowledge Gap Rising Life Insurance Coverage Highlights Persistent Knowledge Gap
23 May 2025: Paige Estritori

New findings from NobleOak reveal an upward trend in life insurance coverage among Australians, alongside a persistent gap in understanding of fully underwritten policies. According to the NobleOak Life Insurance Pulse Report, 60% of Australians aged 30 to 60 now hold life insurance, a noticeable increase from 55% the previous year. - read more
Ombudsman's Decision Favors Claimants in Solar System Dispute Ombudsman's Decision Favors Claimants in Solar System Dispute
23 May 2025: Paige Estritori

Homeowners grappling with damaged solar power systems are set to have a substantial portion of their repair costs reimbursed. This follows a significant ruling where an ombudsman overruled the insurer IAG's application of an electronic malfunction exclusion in the claim process. - read more
AFCA Upholds Pause on QBE Claim but Dismisses Fraud Allegation AFCA Upholds Pause on QBE Claim but Dismisses Fraud Allegation
21 May 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has ruled on a dispute involving insurer QBE and a vehicle damage claim. While QBE has been permitted to halt the processing of the claim until the policyholder, a company director, provides additional information, the fraud allegations levied against the claimant remain unsubstantiated. - read more
AFCA Upholds Policyholder's Claim, Dismisses Fraud Allegation in Car Theft Case AFCA Upholds Policyholder's Claim, Dismisses Fraud Allegation in Car Theft Case
19 May 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has dismissed allegations of fraud against a policyholder by Auto & General Services following an unsatisfactory investigation related to a stolen and burnt-out vehicle. The ruling in favour of the claimant highlights procedural gaps in the insurer’s investigation. - read more
Asgard Announces Significant Hike in Insurance Premiums Asgard Announces Significant Hike in Insurance Premiums
16 May 2025: Paige Estritori

Asgard, the investment platform owned by Westpac, has announced substantial increases in insurance premium rates, ranging from 0.7% to 94.6%. This decision comes in collaboration with AIA Australia following a review of its insurance offerings. The changes, which will affect clients with Asgard Personal Protection Packages, are attributed to rising costs, including claims expenses. - read more
ClearView Transitions to Pure-Play Life Insurance, Emphasizes IFA Ties ClearView Transitions to Pure-Play Life Insurance, Emphasizes IFA Ties
14 May 2025: Paige Estritori

ClearView, a publicly-listed insurer, has reaffirmed its commitment as a 'pure play life insurance company' following its strategic exit from the wealth management sector. This transition, finalized in March 2025, completes a multi-year effort pivoting the company towards becoming a technologically advanced life insurance firm. - read more
Life Insurance Prevails as a Financial Priority Despite Economic Strains Life Insurance Prevails as a Financial Priority Despite Economic Strains
13 May 2025: Paige Estritori

Amid ongoing economic challenges, Australians continue to prioritise life insurance, often at the expense of other budgetary items such as holidays, entertainment, and even groceries. This trend is highlighted in an annual survey conducted by NobleOak, which reveals a noticeable rise in life insurance and income protection policies. - read more
Call for Stricter Timelines on Insurance Claims and Renewals Call for Stricter Timelines on Insurance Claims and Renewals
06 May 2025: Paige Estritori

The Insurance Brokers Code Compliance Committee is advocating for significant changes to improve transparency and clarity in their industry standards, amidst ongoing reviews of the National Insurance Brokers Association (NIBA) code. This call to action coincides with the recent closure of feedback collection from stakeholders, setting the stage for a draft report expected next month. - read more
Insurers Under Scrutiny for Response to Alfred Flood Claims Insurers Under Scrutiny for Response to Alfred Flood Claims
05 May 2025: Paige Estritori

In a recent development, Queensland MP David Lee has raised concerns about how insurance companies are addressing claims following the devastating floods caused by Ex-Tropical Cyclone Alfred. Businesses in Hervey Bay, a region heavily impacted by the floods, report facing significant hurdles in having their damage claims recognized. - read more
AFCA Rules Against Engine Theft Coverage in Motor Policy Dispute AFCA Rules Against Engine Theft Coverage in Motor Policy Dispute
04 May 2025: Paige Estritori

An applicant's attempt to claim insurance coverage after the theft of an engine designated for his 1993 Nissan Skyline has been denied. Despite holding a comprehensive motor policy with IAG, the insured's claim was rejected after multiple engines were stolen in a brazen ram-raid at his vehicle repairer's workshop in November 2023, prompting an appeal to the Australian Financial Complaints Authority (AFCA). - read more
ACCC Strengthens Position Against Broker Commissions ACCC Strengthens Position Against Broker Commissions
02 May 2025: Paige Estritori

In a recent submission to the professional code of practice review, the Australian Competition and Consumer Commission (ACCC) has reiterated its position against broker commissions. Echoing findings from its 2020 Northern Australia Insurance Inquiry, the ACCC advocates for extending the ban on conflicted remuneration to include brokers. - read more
Partial Settlement Reached in Homeowner's 'Slow Leak' Insurance Dispute Partial Settlement Reached in Homeowner's 'Slow Leak' Insurance Dispute
01 May 2025: Paige Estritori

A recent ruling by the Australian Financial Complaints Authority (AFCA) has determined that Auto & General Services must cover a portion of a homeowner's insurance claim related to long-term water damage caused by a leaking pipe. The decision comes after a protracted dispute regarding the coverage of damages arising from a leak that reportedly developed over 12 months, spanning both before and during the insurance policy period. - read more
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Trades Insurance Articles

Why Every Tradie Needs Tailored Insurance: Protecting Your Livelihood Why Every Tradie Needs Tailored Insurance: Protecting Your Livelihood
In Australia, tradies are the backbone of many local communities, providing essential services in fields such as construction, plumbing, electrical work, and more. These skilled professionals often operate their own businesses or work as contractors, making financial stability paramount. - read more
Trade Insurance Made Easy: Streamlining Your Paperwork Trade Insurance Made Easy: Streamlining Your Paperwork
Insurance is a crucial aspect of business for tradespeople. Whether you are a sole trader or run a small trades business, having the right insurance coverage protects you from unexpected financial burdens. - read more
Tradespeople Insurance Checklist: Are You Fully Covered? Tradespeople Insurance Checklist: Are You Fully Covered?
As a tradesperson, having comprehensive insurance coverage is crucial. Whether you are a carpenter, electrician, plumber, or any other trades professional, the nature of your work exposes you to various risks. Insurance not only protects you but also your clients and your business. - read more
Step-by-Step Process for Tradespeople to Submit an Insurance Claim Step-by-Step Process for Tradespeople to Submit an Insurance Claim
Welcome to our guide on the step-by-step process for tradespeople to submit an insurance claim. Navigating the insurance claim process can often be daunting, especially for busy tradespeople who are focused on their day-to-day operations. In this article, we'll walk you through each stage, making the process simple and straightforward. - read more
How to Choose the Right Insurance for Your Trade Business How to Choose the Right Insurance for Your Trade Business
Running a trade business in Australia comes with its own set of unique challenges and risks. Whether you're an electrician, plumber, builder, or any other type of tradesperson, protecting your livelihood is crucial. - read more
Preventative Measures: Reducing the Risk of Work-Related Injuries Preventative Measures: Reducing the Risk of Work-Related Injuries
Preventing injuries in the workplace is essential for ensuring the safety and well-being of employees. It also plays a critical role in maintaining a productive and efficient working environment. When workers are safe, they are more likely to remain healthy, motivated, and engaged with their tasks. - read more